About Us

Raeleigh & Co was created from the heart of motherhood — the beautiful, messy, emotional, love-filled season that changes you forever. What started as a simple idea quickly grew into something more meaningful: a space where mums feel seen, supported, and confident in the products they choose for themselves and their babies.

Motherhood doesn’t come with a manual, and we believe it deserves better support. Every product at Raeleigh & Co is chosen or created with real mums in mind — not perfect mums, not “Pinterest” mums, just mums doing their best every single day. We focus on products that are thoughtfully designed, practical for everyday use, gentle and baby-safe, and beautiful enough to feel like you, not just “mum stuff”.

From feeding essentials and comfort products to everyday baby must-haves, our range is carefully curated to support you through each stage of motherhood. Whether you’re in the newborn fog, navigating teething, or finding your rhythm as a mum, every item is selected with intention, safety, and simplicity at its core.

Raeleigh & Co is more than just products on a shelf. It’s a reminder that you’re doing better than you think, that it’s okay to ask for help, and that your journey doesn’t need to look like anyone else’s.

Built by a mum, for mums, Raeleigh & Co is inspired by real experiences, real challenges, and real love. Thank you for being here and for trusting us with such a special part of your journey ♡

At Raeleigh & Co., we want you to shop with confidence. Our Purchase Protection Policy ensures your order is covered from the moment you place it until it arrives safely in your hands.

 

What’s Covered

✔ Loss in Transit – If your package is lost by the carrier, we’ll replace it or refund you in full.
✔ Damage in Transit – If your product arrives damaged, we’ll send a replacement at no extra cost or provide a refund.
✔ Wrong Item Received – If you receive the wrong product, we’ll cover the cost to send you the correct one.

 

What’s Not Covered

✘ Change of mind after purchase
✘ Incorrect shipping address provided at checkout
✘ Normal wear and tear or misuse of product after delivery

 

How to Claim

  1. Contact us within 7 days of delivery (or the expected delivery date if not received).

  2. Provide your order number, photos of the damaged/wrong item (if applicable), and a short description. Email to hraeleighandco@hotmail.com

  3. Our team will review your claim and arrange a replacement or refund within 5–7 business days.

 

Conditions

  • Coverage applies only to purchases made directly through Raeleigh & Co.

  • Claims must be made by the original purchaser.

  • We reserve the right to request the return of damaged or incorrect items before issuing a replacement/refund.